DWS Supplies / Start here
Make your next DWS enquiry clear from the start. Whether you need a display fitting, materials for garment decoration or a mixed list for several locations, a short practical brief helps the team assess your requirements.
What to include in a quote request
Start with your company or contact name, email address and phone number. List the products with links or references and state the required variant, size and quantity for each item. If you are matching an existing component, include dimensions and a clear photograph from more than one angle.
Explain the application in a sentence: for example, a countertop leaflet display, lettering for a particular garment, or a tape used between two named surfaces. That context can reveal details that a product title alone does not capture. State the required date and delivery Eircode or postcode rather than assuming a standard parcel arrangement will suit every order.
Artwork and project information
Where your enquiry concerns a printed or personalised item, send the intended finished dimensions, quantity and a reference image or artwork file if available. Ask which file format, artwork preparation and approval steps apply to the specific service before placing the order. A quotation or discussion is not the same as artwork approval or confirmation that production has started.
For repeat jobs, include the previous order reference and say exactly what is changing. A different garment, surface finish or print size may require a fresh compatibility check even when the design is the same. Keep the approved specification with the order details so a future reorder has a reliable reference.
Ordering, collection and delivery
Browse the current online range or contact the DWS team for product advice. Availability, pricing, any quantity arrangements and dispatch expectations should be confirmed for your particular order. Confirm the applicable order terms with DWS and review its terms and conditions.
DWS is based at Unit A6, South City Business Park, Whitestown, Tallaght, Dublin 24. Ring ahead if you plan to collect so stock and order readiness can be checked. For delivery, review the current delivery information and allow time for receipt and inspection before your own installation or production deadline.
A better record for the next order
Retain the product code, variant, dimensions and application notes once you have a suitable solution. For multi location orders, keep a separate list of quantities for each address. This reduces ambiguity when sites need different sizes or when one location requires a replacement rather than a complete refresh.
If something is unclear when your order arrives, contact DWS promptly with the order number, product reference and relevant photographs. Refer to the existing terms for notification requirements. For product selection before the order, the buying guides provide a useful starting point.
Common questions
How do I contact DWS about a trade order?
Call 01 414 8555 or email sales@dwssupplies.ie. Include product references, quantities, delivery details and your required date.
Does a trade enquiry automatically include credit terms?
No. Any credit arrangements, pricing or quantity terms must be confirmed by DWS for your account or order. Refer to the store’s terms and conditions.
Can I collect from Tallaght?
DWS offers collection. Contact the team first to confirm that the selected items are available and your order is ready before travelling.
Let’s find what you need.
Send your product list and required date to sales@dwssupplies.ie, or call 01 414 8555 to discuss the brief with our team.
Talk to our team01 414 8555 · sales@dwssupplies.ie
Delivery information · Terms and conditions